Managed IT & Security

IT simplified.

One accountable team for helpdesk, security, software, and connectivity — run by senior engineers who pick up the phone.

QUICK START

How do you manage your IT today?

Answer one question. We'll route you to the path that fits your situation. Thirty seconds, no email required.

We don't have an IT team
We have an internal IT team
Our IT costs more than it should
It's complicated — let's talk

Platforms we deploy & manage

How firms come to us

Three ways we work.

Most firms come to us in one of three states. We meet you where you are.

MODE 01 · No IT

You don't have an IT team.

We become it. Helpdesk, security, software, circuits, projects — under one bill, one team to call.

Outsource everything →
MODE 02 · Co-managed

You have an internal team — stretched thin.

We back them up where they need it most. 24/7 SOC, vendor wrangling, senior-engineer firepower.

Add to your team →
MODE 03 · Consolidate

Your IT costs more than it should.

We absorb the licensing, circuits, and vendor sprawl into one bill, right-size every line, and show you the math.

Consolidate & save →
What we do

One team. Six capabilities.
One bill.

We run every layer of the IT function so your people don't have to call six vendors when one thing breaks. Hover any tile to highlight it.

Managed IT

Helpdesk, devices, monitoring, patching, onboarding, vendor management. The day-to-day operation of your stack — run quietly, escalated to senior engineers when it matters.

Explore Managed IT →

Managed Security

24/7 monitored security operations, endpoint protection, email security, MFA, awareness training, incident response. Aligned to NIST CSF, CIS, NY SHIELD.

Explore Security →

Cloud & Microsoft 365

M365 deployment, Entra ID, Intune, Teams, SharePoint, backup. Licensing audited as your team changes — when someone leaves, the seat is reclaimed.

Explore Cloud →

Connectivity & Networking

Internet, SD-WAN, voice, mobility, cabling, Wi-Fi. We have access to hundreds of carriers and we side with you — and build a real comparison for your site.

Explore Connectivity →

Projects & vCIO

Office moves, cloud migrations, conference-room AV, M&A integration, and a senior strategist at your leadership table on a quarterly cadence.

Explore Projects →

Licensing Audit

Right-sized quarterly. We audit Microsoft, Adobe, and SaaS spend as your team changes — and surface the seats you're paying for but not using.

See how it works →
How we onboard

We're with you every step of the way.

From the first call to the first month live — we make joining IT Works the easiest thing on your plate.

step one

Book a free 30-minute review.

Tell us what's slow, expensive, or scary. We walk you through your current stack with no obligation — and tell you what we'd actually do.

Get started →
step two

We run a stack audit.

We map your tools, your costs, and your gaps. You get a written plan you can take anywhere — even if you don't sign with us.

See sample audit →
step three

We onboard quietly.

In two weeks we take over helpdesk, security, M365, and vendors — without disrupting your people. You get one bill and one team to call.

See onboarding plan →
Cybersecurity

Security that
earns its keep.

Most security tools sit unused, misconfigured, or both. Ours don't. Every control gets deployed, monitored, and tested — and your team stays out of it.

24/7 SOC watching every alert, every hour
EDR + email security on every endpoint
MFA hardened — not just enabled
Incident response on retainer
Awareness training your people actually pass
NIST CSF, CIS, NY SHIELD aligned
Explore Managed Security Cyber-insurance-ready setups
Why us

Senior engineers
who answer the phone.

Most MSPs sell tickets. We sell teammates. When something breaks, you call or email the engineer who runs your environment. Not a queue, not a script.

You call the engineer.

Not a tier-one ticket-taker. The senior who knows your network.

Faster than the SLA.

Because the SLA is the floor, not the ceiling. Most issues clear in minutes.

Embedded, not outsourced.

We act like your team. We just don't sit on your payroll.

"

They're not our IT vendor. They're our IT team. We just don't pay them on payroll.

— Client testimonial placeholder

Industries

Built for the firms
that don't slow down.

Our largest practice is commercial real estate. From there we serve law firms, financial services, accounting, AEC, and the broader professional services community.

Commercial Real Estate

Property investment, asset management, brokerage, building operations — our largest practice. Yardi, MRI, VTS, tenant networks, conference-room AV.

Explore CRE practice →

Legal

Document management, time-and-billing, secure file sharing. iManage, NetDocuments, Clio. Ethical walls done right.

Explore Legal →

Financial Services

Trading floor latency, Bloomberg integration, compliance archiving. Tamarac, ByAllAccounts. SEC OCIE-ready.

Explore Finance →

Accounting & Tax

Tax season uptime. CCH, Lacerte, UltraTax. FTC Safeguards. Secure portals that clients actually use.

Explore Accounting →

Architecture & Engineering

Workstation power for Revit, AutoCAD, BIM 360. Render farms. Big files moving fast.

Explore AEC →

Professional Services

Consulting, marketing agencies, nonprofits — the firms doing real work for everyone else.

Explore Pro Services →

Let's make IT simpler.

Book a free 30-minute review. We'll look at your current stack and tell you what we'd actually do. No pitch deck. No obligation.